The Mayor, Board of Alderman and City staff are excited to announce a brand new payment portal now available to the Citizens of Rogersville. City staff has worked hard over the past year to revitalize our software in order to provide this service. We hope you enjoy the convenience of now paying your utility bill online. Please contact City Hall with any questions.
During the process of changing software for billing and customer ease of web use, we have adopted a new fee schedule. All credit card transactions will have a 3% convenience fee applied whether by phone, in person, or on our new Tyler Payment Portal. In addition to the 3% convenience fee while using our Tyler Payment Portal a fee of $1.25 is accessed by our financial software company.
During the process of changing software for billing and customer ease of web use, we have adopted a new fee schedule. All credit card transactions will have a 3% convenience fee applied whether by phone, in person, or on our new Tyler Payment Portal. In addition to the 3% convenience fee while using our Tyler Payment Portal a fee of $1.25 is accessed by our financial software company.